Terms of Use

Website terms and operator

This website is operated by SEAVOLK These Terms of Use address access to seavolk.com, its information and enquiry features. Use the website lawfully and only if you have the authority to provide the information you submit. If you do not agree to these terms, do not use the website.

For questions, contact operations@seavolk.com.

Enquiries are not shipment bookings

Submitting a form, sending a message or viewing a project does not by itself create a transport booking, reserve vessel space, purchase insurance or confirm a price, route or delivery date.

Shipment services require a separately agreed quote, booking or service agreement. Those documents identify the actual scope, charges, responsibilities and applicable transport conditions. Carrier and other third-party documents may also apply to the relevant services.

These website terms do not replace a bill of lading, carrier contract or separately agreed shipment terms, and do not amend an existing shipment agreement.

Website information and past projects

Service descriptions, route illustrations, project photographs and examples provide general information about the work described. A past shipment is not a promise that the same method, route, schedule or result is available for a new request.

Equipment dimensions, condition, route suitability, carrier acceptance, receiving requirements and availability must be reviewed for the actual shipment. We may correct or update website information when errors or changes are identified.

Information and photographs you submit

Provide accurate information to the best of your knowledge and clearly identify estimates or unknown details. Only submit photographs, documents and links that you are authorized to share for the enquiry or agreed work. Do not upload malicious files, unrelated personal information or confidential third-party material without authority.

You retain the rights you hold in your submissions. Providing information for an enquiry permits SEAVOLK and relevant service providers to use it for reviewing, responding to and carrying out the requested work, subject to applicable law and our Privacy Policy.

A quote submission does not transfer ownership of your photographs or grant unrestricted rights to publish them as marketing material.

Acceptable use

Do not use the website to commit fraud, impersonate another person, distribute malware, send spam, submit knowingly false requests, access non-public systems without authorization or interfere with website operation. Do not bypass access controls or misuse another person’s information.

We may restrict activity that threatens website security or availability, violates these terms or is unlawful, subject to applicable law.

Website content and brand

Website text, design, logos, graphics and photographs may be owned by SEAVOLK or used under permission or license. You may view them and retain reasonable copies for evaluating our services or for your internal business purposes, while preserving relevant notices.

Do not republish, sell or commercially reuse SEAVOLK branding or website materials without appropriate permission, except where applicable law permits the use. Third-party names and marks remain the property of their respective owners.

External services and communications

The website links to messaging services, seller or auction sites and other external resources. Their availability, content and processing of information are governed by their own arrangements. Links do not by themselves establish an endorsement or a service commitment.

Website and email delivery can be interrupted or delayed. If a request is time-sensitive, use the published contact channels to confirm that the relevant details have been received. A form confirmation is not a confirmed shipment booking.

Website availability and legal rights

Website information and enquiry features are provided on an as-available basis. We do not promise uninterrupted access, error-free information or a particular outcome from use of the website.

Nothing in these terms excludes or limits rights, remedies or liability that cannot lawfully be excluded or limited. Responsibility for transport, cargo loss, damage, delay, insurance and shipment claims is addressed by the applicable law and the separately agreed shipment and carrier documents.

These website terms do not prescribe an arbitration institution, a contractual damages cap or an exclusive court for your shipment. Any separately agreed dispute provisions remain subject to applicable law.

Updates and questions

We may update these website terms. The update date identifies the current version. Changes to website terms do not automatically amend a previously agreed shipment contract or remove rights already available under applicable law.

If you have a concern about the website, contact us with enough detail to investigate it. Any dispute is subject to applicable law and any valid, separately agreed dispute-resolution terms.